The Experts Who Make It Happen

Expert in Hospitality Development with over 25 years of experience in the hospitality industry. His career includes Director and Manager roles across Four Seasons, Regent Hotel Kuala Lumpur, The Dharmawangsa Jakarta, Taman Safari, and PHM Hotels. Deliver training on operational excellence and general management capabilities

Expert in Hospitality and Learning & Development with over 15 years of experience in the hospitality industry. Her career includes executive and leadership roles across Oakwood, Mandarin Oriental Hotel, TSN, and Artotel Group Learning Center. She delivers training on service excellence, talent development, leadership capability, and organizational development.

Expert in HR with over 9 years of experience in human resources and organizational development. His career includes senior HR leadership roles at Austindo Nusantara Jaya, AirAsia Indonesia, Vasham, Taman Safari Indonesia, and Mandarin Oriental Hotel Group. He delivers training on talent management, organizational development, and HR leadership for hospitality organizations.

Expert in Human Capital and People Development with over 8 years of experience, serving in the hospitality and tourism industry. Her career includes leadership roles at Taman Safari Indonesia, Accor, Aryaduta Hotel Group, Jakarta Experience Board, and Parador Hotels & Resort. She delivers training on service excellence, talent development, and organizational effectiveness.

Expert in Culinary with over 30 years of experience in the luxury hospitality and fine dining industry. His career includes executive leadership roles at Shangri-La (Phnom Penh, Yangon, Jakarta), Mandarin Oriental Jakarta, W Union Square New York, Four Seasons Resort Palm Beach, Regent Jakarta, and other leading international hotels. He delivers training on kitchen, food quality and safety, menu development, and culinary leadership for hospitality and F&B organizations.

Expert in Human Resources and Hospitality with over 15 years of experience in people management and organizational development. His career includes senior HR leadership roles at Four Seasons Hotel Jakarta, The Dharmawangsa Jakarta, Shangri-La Hotel Jakarta. Delivers training on Human Resource leadership.

Expert in IT, Systems Development, and Project Management with over 13 years of experience in technology and digital transformation. His career includes roles in software systems, IT consulting, business analysis and technical management across Praweda Ciptakarsa Informatika, Kahar Duta Sarana, Bank Panin, Emerio, Moladin, and currently as Project Manager at Akar Inti Teknologi. He delivers training on IT project management and system implementation.

Expert in Revenue Management and Business Strategy with over 15 years of experience, experienced in handling F&B, Hospitality, and Tourism Business. Her career includes senior leadership roles at JW Marriott Medan, Mandarin Oriental Jakarta, TAUZIA Hotel Management, and JHL Collections. She delivers training on revenue excellence business strategy for F&B business and entrepreneurs.

Expert in Finance Leadership within the hospitality industry, with over 10 years of experience as Director of Finance. She has a long career at Sheraton Grand Jakarta Gandaria City Hotel. She delivers training on financial management, especially for hospitality industry.

Expert in Human Capital & Corporate Legal with 30+ years of experience.He has led the Human Capital & Legal function at Sahid Hotels & Resorts, supporting organizations in staying compliant while strengthening their people systems. His sessions combine legal insight with practical HR solutions that are easy to apply in real business situations.

Expert in Hospitality Operations and Business Leadership with over 20 years of experience in hotel and serviced residence management. She has held leadership roles at Oakwood Apartments PIK Jakarta, Ascott Sudirman Jakarta, and Mandarin Oriental Jakarta, specializing in operational excellence, service quality, leadership development, and business performance.

Expert in Sustainability, Risk Management & Food Safety with over 15 years of experience in the hospitality industry. His career includes leadership roles at Raffles Jakarta and Mandarin Oriental Jakarta, specializing in sustainability, environmental management, operational risk, health and safety, business continuity, and learning & development to enhance operational excellence and organizational resilience.

Expert in Housekeeping Operations and Hospitality Training with over 30 years of experience in the hospitality industry. Her career includes leadership roles at Oakwood Premier Cozmo Jakarta, The Ascott Jakarta, and Shangri-La Hotel Jakarta. She specializes in housekeeping operations, service quality, leadership development, and competency-based training, and is an active trainer, BNSP-certified assessor, and Chairwoman of the Indonesian Housekeepers Association (DKI Jakarta).

Expert in Human Capital and Organizational Development with over 18 years of experience across hospitality, tourism, manufacturing, retail, and healthcare industries. He has held senior leadership roles at PT Taman Safari Indonesia Tbk., Euromedica Group, and Memory Group, specializing in leadership development, talent management, organizational transformation, HR strategy, and performance management to drive sustainable business growth.

Expert in Luxury Hospitality Operations with over 20 years of experience in luxury hotels and branded residences. His career includes leadership roles at The Le Parc Residences Jakarta, The Langham Jakarta, Raffles Jakarta, Raffles Makkah Palace, Kempinski Hotel Jakarta, and Four Seasons Hotel Doha. He specializes in luxury guest experience, butler services, operational leadership, pre-opening projects, and service excellence.

Expert in People Development and Hospitality Training with over 20 years of experience in human resources, learning & development, and hospitality operations. She has held leadership roles at Grand Mercure Bali Seminyak, Hilton Bali Resort, Padma Resort Bali, and other leading hospitality brands. She specializes in leadership development, service excellence, HR strategy, pre-opening projects, and organizational capability development through training and consulting.

Expert in Hospitality Security, Safety, and Training with over 30 years of experience in the hospitality industry. He has held senior leadership roles at Mandarin Oriental Jakarta, Gran Melia Jakarta, JW Marriott Jakarta, Le Méridien Jakarta, and Royal Tulip Hotel Bogor. He specializes in security and safety management, risk mitigation, hospitality operations, and workforce development, while also leading hospitality training programs through Darmono Center.

Expert in Hospitality and Tourism Business Strategy with over 30 years of experience in hospitality, tourism, and destination development. He has held executive leadership roles at Maja Family, Taman Safari Indonesia, Sahid Hotels, Jakarta Tourisindo, and Red Planet Hotels. He specializes in hospitality operations, tourism destination development, pre-opening projects, business strategy, sustainability, and customer experience across hotels, resorts, theme parks, and lifestyle destinations.

Expert in Public Relations and Strategic Communication with over 17 years of experience in corporate communications, media relations, and higher education. She has served as a Public Relations Specialist and Lecturer at Budi Luhur University, as well as a News Producer and Presenter at SCTV. She specializes in public relations, media engagement, strategic communication, public speaking, crisis communication, and communication training.

Expert in MICE Management and Event Strategy with over 15 years of experience in conferences, exhibitions, and large-scale event management. She has held leadership roles at Dyandra Convex, PT Vista Convensindo, and Sahid Holiday, and currently serves as a Conference & Events Consultant, MICE Trainer, and Meeting & Conference Certification Committee member at the Indonesia MICE Certification Body. She specializes in conference management, event operations, venue management, event logistics, and MICE professional development.